How You Doin'?
How YOU Doin’? is a customer service philosophy adopted by all Global Spectrum facilities. We are committed to ensuring our fans have a tremendous experience while visiting the General Motors Centre.
In order to provide such impeccable service, we have implemented a staff incentive program; rewarding our employees for going above and beyond their regular job duties for the fan!
Top Ten How YOU Doin’? Principles
- Customer First
- Golden Rule
- Listen
- Think “YES”
- Be Professional
- Positive Attitude
- 24-Hour Rule
- Everybody Sells
- Enthusiasm
- Do It Now