Contact Us

The Spectra Venue Management Administration Office can be contacted at 905-438-8881. The Box Office can be contacted at 905-438-8811 for general ticket inquiries; ticket sales cannot be made through these phone numbers!

Contact Information


Box Office

General Box Office Inquiries

Carol Ann Loree
Box Office Manager
c[email protected]
Ext. 107

Karen Theis
Assistant Box Office Manager
[email protected]
Ext. 108

Gail Smith
Fullfillment Supervisor / Accessibility Coordinator
[email protected]
Ext. 222

Marketing & Sales

William Balfour
Marketing and Group Sales Manager
[email protected]
Ext. 121

Matt Munro
Marketing and Group Sales Coordinator
m[email protected]
Ext. 120

Jeanette Humphries
Suites Sales Manager
j[email protected]
Ext. 137

Jeremy Hele
Ice Sales and Programming Manager
j[email protected]
Ext. 106

Rory Sumner
Assistant Ice Sales and Programming Manager
[email protected]
Ext. 114

Event & Fan Services

Food & Beverage

Phil Nott
Restaurant Manager
p[email protected]
Ext. 110

Kim Ramsay
Executive Chef 
k[email protected]
Ext. 109

Justin Pinsent
Quick Service Manager

Suites Food and Beverage Supervisor
G[email protected]
Ext. 200


Karen-Ann Virtue, B.Comm., CGA
Finance Manager
k[email protected]
Ext. 105

Mark Angi
Staff Accountant
[email protected]
Ext. 206

Peter Nesmith
Staff Accountant
[email protected]
Ext. 111



Jay Laxton
Operations Manager
[email protected]
Ext. 138

Paul Hewitt
Assistant Operations Manager
[email protected]
Ext. 129 

Joshua MacDonald
Housekeeping Supervisor 
[email protected]
Ext. 218